Privacy policy

Last updated: July 12, 2026

IceBreeze operates this store and website (including all related information, content, features, tools, products, and services) to provide you with a curated shopping experience (the "Service"). IceBreeze is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise engage in a transaction with the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

The term "personal information" refers to information that identifies, relates to, or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so it can no longer identify an individual. Depending on how you use the Service, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from this personal information):

  • Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Including credit card numbers, debit card numbers, financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmation, and other payment-related details.
  • Account Information: Including your username, password, security questions, and various preferences and settings.
  • Transaction Information: Including products you have viewed, added to your cart, added to a wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
  • Communications with Us: Including information contained in your communications with us, such as when you contact customer support.
  • Device Information: Including information about your device, browser, and network connection, your IP address, and other unique identifiers.
  • Usage Information: Including information about your interactions with the Service, such as how and when you access the Service and how you navigate it.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: Including when you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information.
  • Automatically through the Service: From your device when you use our products or visit our website, and through cookies and similar technologies.
  • From our service providers: When we engage them to use certain technologies, or when they collect or process your personal information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving the Service: We use personal information to provide the Service to you, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and interests, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
  • Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements on the Service or other websites based on products or services you have previously purchased, added to your cart, or otherwise used.
  • Security and fraud prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or respond to potential fraud, illegal, dangerous, or malicious activity, protect public safety, and secure the Service. If you register an account using the Service, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access information with anyone else.
  • Communicating with you: We use personal information to provide customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.
  • Legal reasons: We use your personal information to comply with applicable laws and respond to legitimate legal processes, including requests from law enforcement or government agencies, to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service or policies.

How We Disclose Personal Information

In certain circumstances, and in accordance with this Privacy Policy, we may disclose your personal information to third parties for legitimate purposes. Such circumstances may include:

  • Shopify and vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in coordination with third-party services, based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing purposes based on your online activity across different merchants and websites.
  • When you instruct, request, or consent to our disclosure of certain information to third parties, such as when shipping a product or using social media widgets or login integrations, we will disclose that information.
  • We may share information within our affiliates or other corporate groups.
  • We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Service and our rights and the rights of users and others.

Our Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service in order to provide and improve the Service to you. Information you submit to the Service will be transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence, in order to provide and improve the Service to you. Additionally, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify, in order to protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information it has collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to any requests you make to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal link.

Third-Party Websites and Links

The Service may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms of use. We do not endorse or assume any responsibility for such third-party sites, their information practices, or the accuracy, completeness, or reliability of information found there. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Service and users of those third-party platforms, without limitation on its use by us or by such third parties. The inclusion of a link does not imply endorsement of the linked platform's content or its owners/operators, unless explicitly stated on the Service.

Children's Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If a child has provided us with personal information and you are their parent or guardian, you may contact us at the information below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The retention period for your personal information varies depending on a range of factors, including maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and where permitted by law, we may decline your request.

  • Right to access/right to know: You may have the right to request access to the personal information we hold about you.
  • Right to deletion: You may have the right to request deletion of the personal information we hold about you.
  • Right to correction: You may have the right to request correction of the personal information we hold about you.
  • Right to data portability: You may have the right to receive a copy of the personal information we hold about you, and, under certain circumstances and exceptions, to request that it be transferred to a third-party service.
  • Managing communication preferences: We may send you promotional emails, but you can opt out at any time by using the unsubscribe option that appears in the email. Even if you unsubscribe, we may continue to send you non-promotional emails, such as those about your account or orders.

You can exercise these rights as described on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information, and your rights regarding data processed by Shopify, please visit: https://privacy.shopify.com/en

We will not discriminate against you for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof that they have been authorized to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below. Depending on where you live, you may have the right to appeal our decision by contacting us using the information below, or to lodge a complaint with your local data protection authority.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside of the country in which you reside.

If we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we do so based on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or, where applicable, equivalent contracts issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, you can call us at [phone number not provided], email us at iceybreeze26@gmail.com,